In-person + Virtual
October 11-15
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Thursday, October 14 • 4:30pm - 5:05pm
From Storming to Performing: Growing Your Project's Contributor Experience - Matt Butcher & Karen Chu, Microsoft

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The early days of a project seem so clear. Write some code, author some documentation, & post it on GitHub. Then wait for those GitHub stars! But OSS is as much about people as code. We’ll take an honest look at the contributor experience for a sustainable open source project. We apply the form/storm/norm/perform model as a way to approach growth. With stories, examples, & our own experiences, we share practical guidance on how you can set your open source contributor community on a course to not just survive, but thrive. Part 1: Form — Tackling first tasks together *Code *Website *Messaging *Docs Part 2: Storm — Gaining trust & sorting things out *Resolving disputes *Code of Conduct *Governance *Coding standards *Contributors are not employees/coworkers Part 3: Norm — Sharing responsibility *Issue management *Delegating work *Standardizing communication channels Part 4: Perform — Optimizing for the long haul *Retaining maintainers *Maintainer turnover & recruiting *Emeritus status

avatar for Karen Chu

Karen Chu

Head of Community, Fermyon
Karen Chu is the Head of Community at Fermyon Technologies. Having participated in the cloud native community since 2015, she is a CNCF Ambassador, Helm community manager/maintainer, emeritus Kubernetes Code of Conduct Committee member, meet-up organizer, and conference organizer... Read More →
avatar for Matt Butcher

Matt Butcher

Principal Software Development Engineer, Microsoft Azure
Matt does cloud native open source development at Microsoft, where he has worked on Brigade, Helm, Krustlet and others. Matt is the author of a bunch of books and articles, most recently O'Reilly's book "Learn Helm" (with Matt Farina and Josh Dolitsky). When not coding, Matt enjoys... Read More →

Thursday October 14, 2021 4:30pm - 5:05pm PDT
411 Theater + Online